Support FAQs
Frequently Asked Questions
To place an order, simply browse our collection, select your desired products, choose the appropriate size, color, and quantity, and click ‘Add to Cart.’ Once you’re ready, proceed to checkout, where you can enter your shipping details and payment information to complete your purchase.
Absolutely! You can upload your design during the ordering process. Choose your preferred printing method, and we’ll take care of the rest. If you need help with design adjustments, our team is here to assist.
Delivery times vary depending on your location and the size of your order. Typically, orders within the UAE are delivered within 3-5 business days. For international orders, please allow 7-10 business days.
Yes, we offer express shipping for an additional fee. You can select this option during checkout, and your order will be prioritized for faster delivery.
We accept returns within 14 days of delivery if the product is unworn, unwashed, and in its original condition. Customized products are not eligible for returns unless there’s a defect.
To request a refund, contact our customer service team with your order number and reason for the return. Once we receive and inspect the returned item, we’ll process your refund within 7 business days.
We provide a detailed size guide on each product page. Measure yourself using the instructions provided, and compare your measurements to our size chart to find the best fit.
Yes, we offer custom sizing for bulk orders. Please contact our customer service team with your requirements, and we’ll assist you in getting the perfect fit.
To preserve the quality of your printed t-shirts, we recommend washing them inside out in cold water with mild detergent. Avoid using bleach or fabric softeners, and hang dry whenever possible.
Our printing methods are designed to be durable. However, to ensure the longevity of your print, follow our care instructions carefully, including washing on a gentle cycle and avoiding high heat in the dryer.